Terms and Conditions


The Terms and Conditions of Sale are governed by the services accessible from the site www.insighter.paris (hereinafter « Site »), published by the company SASU INSIGHTER registered under the number FR 74819072224 whose head office is located at 16 rue Pavée – 75004 Paris – France.

SASU INSIGHTER allows the Buyer to order online furniture, decoration items, jewelry and/or art pieces (hereinafter « the (or) Object (s) ») according to these terms and conditions.

Any order placed on the Site entails the Buyer’s unconditional acceptance of these conditions. These terms and conditions may be modified at any time and without notice by SASU INSIGHTER, the applicable conditions being those in force on the date of the order by the Buyer.



2.1. The Objects offered for sale are presented on the website of SASU INSIGHTER and accompanied by a description.

2.2. New Objects sold on the Site comply with the standards applicable in France.
The elements such as photographs, texts, graphics as well as all information and features illustrating and / or accompanying the Objects are not contractual, which the Buyer acknowledges. The Buyer has for each Object a description containing the essential characteristics of the Object concerned.

2.3. Most Objects sold on the site are antique and used objects and may only be available as a single copy.  These Objects are sold as is or restored, according to the indications provided for each Object on the description sheet. They may therefore include traces, scratches or defects and are sold as is. The sale of these old and used objects implies, on the part of the Buyer, acceptance and full knowledge of the wear of the Objects, its age and fragility.



3.1. The Buyer declares to be at least 18 years old and to have the legal capacity or to hold a parental authorization allowing him to place an order on the Site.

3.2. The Buyer undertakes to communicate to SASU INSIGHTER the real and necessary information for the transaction including, surname, first name, address, telephone and a valid e-mail address. The Buyer is responsible for any consequences arising from false or inaccurate information transmitted or whose recovery is unlawful.

3.3. Once the order has been placed, SASU INSIGHTER sends the Buyer an e-mail confirming the purchase within 24 hours and its delivery details.



4.1. The prices displayed on the Site are indicated in Euros (in accordance with Article 293 B of the CGI, VAT is not applicable for all services on the site.). The prices do not include shipping costs, processing fees and packaging costs. Prices are firm, without discount, discount or rebate. These prices can be modified at any time by SASU INSIGHTER. Prices displayed are valid only on the day of the order and do not have effect on the future. The price applicable to the Buyer is the one prevailing at the time of the order. The shipping costs, processing fees and packing costs will be indicated to Buyer post ordering but before the final payment of the order is made.

4.2. SASU INSIGHTER reserves the right to cancel or refuse an order in case of dispute with the Buyer on a previous order.

4.3. The Objects are offered for sale within the limits of available stocks and may be for a limited period. SASU INSIGHTER informs the Buyer of the availability of Objects sold on the Site at the time of confirmation of the order. If, despite the vigilance of SASU INSIGHTER, the Objects are unavailable, SASU INSIGHTER will inform the Buyer by e-mail as soon as possible. SASU INSIGHTER is not responsible for the definitive or temporary unavailability of an object, nor may it open any right to compensation or damages in favor of the Buyer.

4.4.  To purchase the Objects presented on the website, the Buyer must contact

  • Via e-mail to the following address: vanessa@insighter.paris
  • Visa telephone on: +33 (0) 6 26 39 50 04
  • Via face-to-face in Paris, France, at an pre-agreed destination or at a pop-up Exhibition

4.5. The purchase of the Objects presented on the website is reserved for Buyers who reside in France, as well as abroad, provided that deliveries can be made in the destination country. In case of doubt about the possibility of a shipment in your country, do not hesitate to contact us.



5.1. The payment represents the monetary value as indicated on the day of purchase. Otherwise, and unless agreed by SASU INSIGHTER, the Object will be considered as still available for sale.

5.2. The Buyer will have the choice to pay for their purchases thanks to the following means of payment:

  • Payment by check – Payment by check is only acceptable for checks in Euros, issued by a bank domiciled in France. The check must be made payable to « Insighter », and sent to the following address (or delivered by hand, if agreed) enclosing a copy of the order summary: 16, rue Pavée, 75004 Paris, France.
    SASU INSIGHTER reserves the right to ask the Buyer for a photocopy of a valid identity document, in order to carry out possible verifications. At the Buyer’s request, this document may be returned to the Buyer by mail, or will be destroyed, once the check is cashed. The Object will be shipped after confirmation from the bank of the cashing of the check and its provision.
  • Payment by credit card or Paypal – The Buyer has the option of paying via Paypal or credit card. The website www.paypal.com allows the Buyer to settle a transaction via a secure server, guaranteeing the private ownership of the users’ banking information. The Buyer will personally proceed to the different payment authorizations. Should the Buyer wish to pay via credit card, an invoice is processed using Stripe (https://stripe.com/), a trusted online credit card payment service. The Object will be shipped after confirmation from the payment center. In case of refusal of said centers, the order will be automatically canceled. The Buyer will be kept informed via e-mail.
  • Payment via bank transfer – Once the order has been validated, SASU INSIGHTER will provide the Buyer the bank account details, domiciled in France, to which the payment transfer can be made to. SASU INSIGHTER, for its part, will have no knowledge of the Buyer’s bank details, as the banks handle the entire procedure confidentially and securely. The shipping of the order will be made only after confirmation of receipt of full payment of the order. In case of refusal of payment, or incomplete payment, the sale will be immediately terminated.
  • Cash payment – SASU INSIGHTER accepts cash settlements in person, if they meet the amount limits imposed by law. Cash shipment by mail are not accepted.



6.1. Orders are delivered within reasonable time – indicated by SASU INSIGHTER via email to the Buyer. The Objects are shipped with the delivery note, to the delivery address indicated by the Buyer when ordering.

6.2. Hand delivery – The Object may be delivered by hand, or another person duly appointed by him if payment has been accepted and the meeting points is in reason. For more information regarding hand-delivery please contact us via email vanessa@insighter.paris or phone +33 (0) 6 26 39 50 04.

6.3. Carrier of Buyer’s choice – Should the Buyer prefer to use a carrier of their choice, please specify this during your order, giving SASU INSIGHTER the name and contact details of the natural or legal person in charge of the transport. In this case, the shipping and packing costs negotiated by the Buyer with the carrier of Buyer’s choice, will remain exclusive their responsibility. In these circumstances, SASU INSIGHTER declines any responsibility for damage, or loss of the goods, during transport and delivery.

6.4. Delivery organized by SASU INSIGHTER – Unless otherwise agreed in advance, shipping costs, which include packaging and handling charges, are the sole responsibility of the Buyer. They will be duly communicated to the Buyer. Depending on the size and weight of the Objects, or its destination, orders will be sent by registered mail or any other carrier partner with whom SASU INSIGHTER has a collaboration with. SASU INSIGHTER will specify the processing times of the order to be delivered, as well as those of the delivery, at the time of placing the order. In case of sending via postal services or similar, the Buyer will usually receive an update specifying the package number, which will allow the Buyer to track their shipment. Should the shipment require special handling SASU INSIGHTER will get in touch with the Buyer to make arrangements necessary for the organization of a specialized carrier.

6.5. In case of late delivery, the order is not canceled. SASU INSIGHTER informs the Buyer by e-mail that delivery will be delayed. The Buyer may then decide to cancel the order. In order for these deadlines to be respected, the Buyer must ensure that he has provided accurate and complete information concerning the delivery address (such as, in particular: street number, building number, staircase code, access, names and / or intercom numbers, floor, etc.). SASU INSIGHTER cannot be held responsible for the consequences due to late delivery if the proof is reported that the non-performance or the bad execution of the contract is attributable either to the Buyer, or to the unpredictable fault of the third party to the contract, i.e. to a case of force majeure. In case of delivery requiring an appointment with the Buyer, SASU INSIGHTER cannot be held responsible for a delay or impossibility of delivery due to the repeated unavailability of the Buyer.

6.6. By validating their order, the Buyer undertakes to guarantee the accessibility of the delivery place to the vehicle defined and to be present at the date and time set for delivery. For this purpose, the Buyer agrees to provide a valid phone number and agrees that this number be communicated to the carrier to agree on the date and time of delivery. The Buyer acknowledges that he is fully aware that the delivery will consist of the provision of the Objects ordered and that the installation of the Objects will be at his expense and under his responsibility.



7.1. The Buyer has a period of ten (10) days from the receipt of the purchased object to exercise the return. To exercise the right of return, the Buyer notifies SASU INSIGHTER of its decision to return the Object by sending an email to the following address: vanessa@insighter.paris. If the return request is validated by SASU INSIGHTER, SASU INSIGHTER will then send an email explaining the return procedure. The Object must be returned within one week in its original packaging, in its original condition and accompanied by the invoice (or a copy) to the address indicated in the e-mail explaining the return procedure. The returned Object will be refunded or exchanged within a maximum of fifteen (15) days from receipt by SASU INSIGHTER. The refund does not include the cost of return. The amount to be refunded will be credited to the Buyer’s bank account via the payment method used during the order. If the Buyer does not comply with these conditions, including the return conditions, SASU INSIGHTER will not be able to refund the Objects concerned.



8.1. Any risk of loss or damage of the goods is transferred to the Buyer at the moment when the latter or a third party designated by him, and other than the carrier, physically takes possession of these goods.  Consequently, it is up to the Buyer to open the package upon receipt to check the condition.  In the event of damage to the goods related to the transport, the Buyer must imperatively state his observations on the delivery order of the carrier.  At the same time, the Buyer must inform SASU INSIGHTER by email as soon as possible.  SASU INSIGHTER undertakes to replace, at their expense and as soon as possible, the damaged Object during transport.

Last updated: 1st of January 2018

Galerie Insighter
16 rue Pavée – 75004 Paris – France